(Note: Due to the Covid-19 no returns are being accepted at this moment)
- All returns will be refunded via store credit in the form of an E-Gift Card code (which never expires). We do not issue refunds to original method of payment.
You will be responsible for covering the shipping costs to return your item(s). The shipping costs are non-refundable & will not be added to your store credit.
Items must be sent back within 15 days of the delivery date. If 15 days have gone by since your purchase, we will not offer you a store credit or exchange. If items are returned past this period the customer will be required to pay a shipping charge to have the items sent back.
- Items must be scent free, unworn, unwashed, and have original tags attached.
- To complete your return, we require a receipt or proof of purchase.
- Agront Apparel is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
- Several types of items are exempt from being returned.
- All Jewelry - All White Clothing
- All Sale Items - All One Size Clothing
- Once your RETURN is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and you should expect an emailed Gift Card code within 3 business days of the delivery of your Return.
- If you need to EXCHANGE your item for another size, you must return your unwanted item back to us. After we receive, inspect, and approve your item, we will issue a store credit via email. After that you can place an order for the desired size using your store credit. Regular shipping fees apply to your exchange order.
- Merchandise that has been washed cannot be accepted for store credit.
- To RETURN your product, send us an email at: firstname.lastname@example.org & mail your product to the following address: Agront Apparel, 3956 Town Center Blvd, Suite 639, Orlando FL 32837, United States